FAQ
Why order from you and not directly from the provider?
By ordering with The Wi-Fi Store, we provide you a 100% unbiased comparison of every broadband provider at your address, meaning we won't tell you anything that's untrue to get you to signup with one over the other. We just want happy customers in the end.
Do I have to pay for your services?
No, you do not pay The Wi-Fi Store anything. You'll never receive a bill from us or anything.
Where are you based?
We are based in Clearwater Florida, USA.
Who is KTECH LLC?
KTECH, LLC is our parent company. KTECH operates several units within the broadband industry and The Wi-Fi Store is the consumer facing brand for KTECH.
What does Authorized Agent or Authorized Dealer mean?
KTECH, our parent company, has extensive contracts and agreements with the leading broadband providers. These documents allow us to sell and market their brands, services and ultimately become an indirect arm of their company. However, since we are a separate company we are legally required to state we are an authorized agent or authorized dealer for partners. Some of our partners refer to us as an Authorized Reseller. The terms authorized agent, authorized dealer, and authorized reseller, all mean the same thing.